Privacy Policy

1. Introduction

Welcome to Video Download API (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we handle information collected through our API service and website at videodownloadapi.com (the “Service”).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account information: when you sign up, we collect your email address, your name or company name, a device identifier used to prevent duplicate free accounts, and billing information for paid plans.

API usage data: when you use our API, we collect:

• API key identifiers
• Request timestamps and endpoints called
• IP addresses (for security and rate limiting)
• Video URLs submitted for processing

Downloaded content: downloaded files are temporarily stored on our servers for delivery purposes only. Files are automatically deleted 48 hours after completion.

3. How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: to process your API requests and deliver downloaded content
• Account Management: to manage your API access and billing
• Rate Limiting: to enforce usage limits and prevent abuse
• Security: to detect and prevent fraud, abuse, or technical issues
• Communication: to respond to your inquiries and provide support
• Legal Compliance: to comply with applicable legal obligations

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: required for basic website functionality, such as keeping you signed in
• Analytics Cookies: help us understand how visitors interact with our website
• Preference Cookies: remember your settings (e.g., theme preference)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-Party Services

We use cloud service providers to host our API and store temporary files, and an email provider to send account and download notifications. These providers are contractually bound to protect your data.

Payment information is processed by Stripe. We do not store your full credit card details.

We do not sell, trade, or share your personal information with third parties for their marketing purposes.

6. Data Security

We take the security of your information seriously and implement appropriate measures to protect it. Our security measures include:

• HTTPS encryption for all API communications
• Secure API key authentication
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Automatic deletion of temporary files

7. Data Retention

We retain data only for as long as necessary:

• Downloaded files: automatically deleted 48 hours after completion
• API logs: retained for 30 days for security purposes
• Account information: retained while your account is active
• Contact form submissions: retained until resolved, then deleted within 12 months

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: request a copy of the personal data we hold about you
• Right to Rectification: request correction of inaccurate personal data
• Right to Erasure: request deletion of your personal data, or delete your account from your profile
• Right to Portability: request transfer of your data

To exercise any of these rights, please contact us.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

11. Contact us

Questions about this Privacy Policy? Reach us at contact@videodownloadapi.com.